The Project… Outsource Plus started by conducting a list clean activity to establish contact information from the client’s potential customers. The data was then used to support a wider membership sales campaign where prospects were emailed and sent SMS texts. Outsource Plus staff then called these prospects in order to arrange sales appointments for NFB Sales Executives. “We started using Outsource Plus to make targeted appointments for our sales staff. The genuine enthusiasm that the team have shown and the time they have taken to understand how we work has been a key factor in the success of this project. From understanding our products through to preparing scripts and frequent reporting, the service has been excellent. Outsource Plus have given us peace of mind, exceeding our expectations and achieving the right results through both quality and quantity of appointments. The appointments generated have produced additional sales from the outset and we have no doubt that initial contact with potential customers will continue to yield sales later in the year.” Sales and Marketing Manager National Federation of Builders