The Project… Lantra wished to carry out a research project to assess the skills needs of volunteers in the land-based and environmental sector. Outsource Plus assisted Lantra in building a database of relevant contacts and then called each of these organisations to encourage them to be involved in the project. Outsource Plus then supported Lantra with mailing out questionnaires and providing regular feedback updates on response rates. “We found Outsource Plus to be very professional and capable. We estimate that they boosted our questionnaire response rate significantly and we would definitely like to work with them again.” Research Analyst Lantra