overview
data cleansing and sourcing
inbound call management
outbound call management
 
 
   

 

 

The Outsource Plus call centre resource has developed a specialism as a collector, evaluator and cleanser of business data.

  • List cleaning
  • Enhancing lists
  • Sourcing email addresses
  • Sourcing website addresses
Data requires regular attention because of the rapid rate of data change. On average, list accuracy decays by 37% every twelve months.

The Data Protection Act requires that all data used for direct marketing must be accurate. Surveys show that 60% of companies fail to clean data regularly. This not only makes their direct marketing ineffective but also means risk of prosecution under the Act.